A tree on the house, a limb over the driveway, a trunk leaning after a storm. We cover Morganton and the rest of Burke County, and the line is answered 24/7 by a real person — not a machine.
24/7 Emergency LineIf any of these describe your property right now, call rather than fill in a form.
Weight on a roof keeps working at the structure. The longer it sits, the more of the repair bill is water damage rather than tree work.
A lean that appeared after a storm means the root plate has moved. That tree is no longer holding itself up the way it was.
Call your utility first, then us. We do not touch energised lines, and neither should you — not even to move a branch.
A trunk across the driveway is an emergency when somebody in the house needs to get out, or an ambulance needs to get in.
Burke County is part of our regular service area, worked from our yard on NC-127 in Hickory. Morganton sits inside it, so for genuine emergencies call rather than wait on a form — it lets us tell you honestly how soon we can be there.
Lots backing onto the water are usually tight, sloped, and awkward to reach with a chipper. That is the work our crane and grapple trucks exist for — lifting wood out over a house or a bulkhead instead of dragging it across the yard.
Large oaks, poplars and pines are what fail in storms here. Big wood over a structure is a rigging problem, not a chainsaw problem.
When weather moves through the county everybody calls at once. Calling early gets you into the order; a form sent overnight does not.
Storm work is won or lost on equipment. Ours is why we take the jobs other outfits turn down.
Wood lifted straight out, over the roof, instead of rigged down piece by piece above the thing you are trying to protect.
Storm debris picked up and gone, rather than stacked at the kerb waiting on a second trip.
On staff. The call on whether a damaged tree is saveable or has to come out is made by someone qualified to make it.
You describe what happened and where. We work out whether this is tonight or tomorrow.
Weight off the structure, access cleared, anything unstable brought down under control.
Cut, loaded and hauled. We do not leave a pile in the yard unless you ask us to.
Including whether neighbouring trees took damage you cannot see from the ground.
Yes. Burke County is in our service area. We are based in Hickory — call and we will give you a straight answer on timing rather than a guess.
Often, when a tree has hit a structure. We are fully insured and can document the work for your claim. We cannot tell you what your policy covers — that is a conversation with your carrier.
It depends on size, access and risk, which is why nobody honest quotes storm work sight unseen. You get the price before we start.
If a tree is leaning over a house or a limb is hanging, yes. Waiting for it to land is how a tree removal turns into a roof replacement.
If the tree can wait, send us the details and we'll come look — no charge. If it cannot wait, call the 24/7 line rather than filling this in.
Over 100 years of combined crew experience protecting properties across western North Carolina. ISA Certified Arborist on staff. Fully insured.
“I don't just do stumps, you know!”